Introduction
David Constantine is committed to ensuring the protection of personal information collected by him in the conduct of his business. For this reason, David Constantine complies with the applicable data protection legislation. David’s Privacy Policy is designed to inform his clients, and others who deal with him, about how he collects, holds, uses, and discloses personal information.
This policy relates to his use of any personal information provided to him when you visit his website, by phone, SMS, email, in letters and other correspondence and in person.
His approach
David places a high priority on safeguarding confidential information and processing personal data in an ethical manner, and he takes his responsibility for the security of customer and employee data very seriously. To deliver services, David relies on the following lawful conditions for processing personal data:
- Consent – the individual has given their Consent to the processing of their Personal Data.
- Contractual – processing of Personal Data is necessary for the performance of a contract to which the individual is a party.
- Legal Obligation – processing of Personal Data is necessary for compliance with a legal obligation to which David Constantine is subject.
- Legitimate Interests – processing is necessary under the Legitimate Interests of David Constantine unless these interests are overridden by the individual’s interests or fundamental rights.
Collecting personal data
To deliver his services and to carry out necessary business functions, David may collect certain personal data from you in a variety of ways, such as, through his website, via email, an online portal, or verbally. These details may include (where applicable), names, contact information and basic employment details. Depending on the service David is delivering to you or your company, he may also ask for more detailed information about your employment such as the department or team you work in, your length of employment and professional performance goals. When receiving coaching from David, information considered sensitive may emerge during discussions with David. These relationships are bound by strict confidence, and any notes collated by David are treated accordingly.
Personal data David obtains is collected in several ways:
- Data disclosed by the individual
- Data disclosed by an authorised third party (i.e. employer) on the individual’s behalf
- Data obtained from linked system or database
- Data generated through user interaction with systems/services
Where your data is provided to David by an authorised third party such as your employer (i.e. in the form of course delegate lists), it is the third party’s responsibility to ensure they have the correct lawful basis in place to share this data with David.
The purposes of processing personal data
Your data may be used for a number of purposes including, but not limited to: to provide all the elements of the business and executive coaching services David has been contracted to provide by yourself or your employer, contacting you in the event of a workshop time change or cancellation, to assess the quality of our services, administrative activities, crime prevention/detection (i.e. fraud), legal obligations of the business, statistical and marketing analysis, customer surveys, customer relations communications and offering you services and products we believe may interest you.
The principal reasons for collecting information are to:
- support the delivery of contracted services and products, or
- achieve our marketing and sales strategies.
More specifically, these may take the form of the below likely scenarios:
Individuals engaged with David Constantine’s service as part of a development programme he is contracted to deliver.
When taking part in a service (e.g. executive coaching) as part of a programme David is contracted to deliver, the information you provide will only be used for the stated purposes and/or those you consented to. This may include product research and development, administrative and legal purposes, statistical analysis, systems testing, or service maintenance and development. In this scenario, David would be relying on contractual necessity as the primary legal basis for processing personal data.
User interactions with online services and resources such as our website, webinar registrations, or downloading white papers.
David may collect information to better understand how visitors use his website and interact with his marketing content so he can offer timely and relevant information. When using the website to register for a webinar, or download a white paper, your data may be used for the following:
- For David’s own internal records.
- To improve the products and services he provides.
- To contact you in response to a specific enquiry.
- To customise the website for user needs and preferences.
- To send you promotional emails about products, services, offers and other things David thinks might be relevant to you.
- To send you promotional mailings or to call you about products, services, offers and other things he thinks might be relevant to you.
- To contact you via email, telephone, or mail for market research reasons.
In this scenario, he would be relying on legitimate interests and where required, consent, as the primary legal bases for processing personal data. David Constantine will only keep data for as long as is necessary to meet these purposes. The personal data you provide to us is only available to relevant employees and contracted service providers. If required by law, David Constantine may disclose data to government and/or enforcement agencies.
If he intends to use your data for a new purpose, outside of those detailed in this Policy, this policy will be updated to keep you informed of the same. Should consent be required from affected individuals, then it will be sought. David Constantine will never supply your data to third parties for marketing purposes.
Cross-border transfers of personal data
Due to the global reach of David’s business and services he provides, David Constantine works with Associates in different countries. David will ensure an adequate level of protection is in place to safeguard your data.
Storage Of Your Data
David Constantine takes reasonable steps to protect personal information it holds from misuse and loss and from unauthorised access, modification, or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet. If you prefer, you can contact David by phone or mail.
David Constantine will take reasonable steps to destroy or permanently remove named reference to your personal information when it is no longer needed.
David will hold your information on his systems for as long as is necessary for the relevant service, or as set out in any contract you hold with him. If you change your registration profile to opt-out of receiving communications from him, your record will stay on the system so he can ensure that we do not contact you in the future
The quality, accuracy and correction of personal information David holds
Protecting personal information is a priority for David Constantine. He considers security and confidentiality when handling personal information. It is important to him that the information he maintains and uses is accurate, complete, and up to date. If at any time your personal details change, please let us know so we can update
our records.
Access to Personal Information
David Constantine respects your right to access personal information he holds about you. He will allow you to access your personal information unless he is entitled to deny access where the provision of access would be unlawful or would be likely to prejudice an investigation or possible unlawful activity.
Cookies
Cookies are used to identify you when you visit a particular site, analyse web traffic, and can help us facilitate a more personal web experience. David uses cookies to identify the pages that are being used and help us tailor his website to his customer’s needs, thus allowing his website to respond to you as an individual. Cookies do not provide David with access to your computer or any information about you, other than that which you choose to share with him. Cookies can also be controlled by the functions within your browser, so do consider changing as you see fit.
Links from this website
David’s website may contain links to other websites. However, once you have used these links to leave our site, you should note that he does not have any control over the other websites and are not responsible for the privacy practices of such other websites.
If you submit personal data and other information to a website to which he links, David is not responsible for its protection and privacy. Always exercise caution when submitting data to websites.
Contacting David
If you have any questions about our privacy policy or require more information concerning our privacy practices, please address your enquiries to:
David Constantine
24 Lansdown
Stroud
GL5 1BG
Email: david.constantine1@gmail.com
Changes to this Privacy Policy
David may change this Privacy Policy as he may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on this site, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up to date.
